- Pat Hendrick has over 50 years of collecting and selling experience. We will go out of our way to assure the accuracy of identification and location of the specimens. If there is ever any doubt, we will do our best to correct any errors.

- Our shipping will be of the highest quality, efficiency, and to the best of our abilities (which, by the way, we're very proud of - we've been doing it for years).

- Response time to your emails will be within 36 hours or less, guaranteed.

- Packages will be delivered promptly after payment: this means either same business day shipping or next business day shipping, and no extended waiting time.

- Specimens will be accurately described with clear, accurate photography.

- Your personal information will never be given to any third party, no matter what. Your privacy will be protected 100%.

- If you are ever in need of a refund or return, you will receive just as prompt service and response time as if you had ordered another mineral.